Find answers to Frequently Asked Questions
1. What is your minimum order quantity (MOQ)?
Our standard MOQ depends on the product type and material. For most custom orders, MOQ starts from 500–1,000 pcs per style. Smaller trial orders may be available upon request.
2. Can I customize materials, colors, and sizes?
Yes. We offer full customization, including eco-friendly materials, Pantone color matching, dimensions, printing, and hardware details.
3. Do you provide samples before bulk production?
Yes. We provide sample development so you can check quality, structure, and design before confirming the order.
4. What is your sample lead time?
Sample production usually takes 5–10 days depending on complexity and material availability.
5. What is your production lead time?
Bulk production typically takes 25–45 days after sample approval and deposit, depending on order quantity and design.
6. What shipping options do you offer?
We support air, sea, rail, and express shipping. We can also provide DDP service if required.
7. Can you help with design development?
Yes. Our team can support structure design, material suggestions, and technical adjustments based on your concept.
8. Do you work with sustainable materials?
Yes. We specialize in eco-friendly materials such as RPET, recycled cotton, organic cotton, bamboo fiber, Lyocell fiber, pineapple fiber, and other recycled or plant-based fabrics.